TRANZACT will expertly integrate every system of your business, from customer acquisition through customer retention – covering every step in between.
For rapidly growing, consumer-focused companies, acquiring customers is only half the battle. Correctly identifying your best prospects — then cycling your customers through the upsell, fulfillment, billing, servicing and retention processes — is highly complex, requiring a blend of superior technology and in-depth marketing expertise.
At TRANZACT, we understand the vital importance of seamless integration across every customer touchpoint. We design, build and maintain sophisticated marketing information systems that focus on the systems integration of complex consumer transactions. Our web-based systems and order management tools allow us to process, manage and track over 100 million consumer records per month and process millions of live consumer transactions for ourselves and our clients. We fully integrate into our clients’ enterprise systems, as well as a variety of third-party partners such as call centers, fulfillment vendors and equipment suppliers.
TRANZACT has earned a reputation for excellence in designing and applying technology by combining our exhaustive knowledge of the customer experience with our unparalleled expertise in working with the IT departments of many of the nation's leading consumer companies. This unique combination of marketing and technology expertise distinguishes us from marketing firms, which typically lack the ability to implement and manage across the entire customer cycle. It also sets us apart from pure technology firms, which ordinarily fail to address the front-end marketing aspects of customer acquisition.