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Marketing expertise powered by technology.
TRANZACT will expertly integrate every system of your business, from
customer acquisition through customer retention – covering every step
in between.
For rapidly growing consumer-focused companies, acquiring customers is
only half the battle. Correctly identifying your best prospects — then
cycling your customers through the upselling, fulfillment, billing,
servicing and retention processes — is highly complex, requiring a
blend of superior technology and in-depth marketing expertise.
At TRANZACT, we understand the vital importance of seamless integration
across every customer touchpoint. We design, build and maintain
sophisticated marketing information systems that focus on systems
integration involving complex consumer transactions. Our web-based
systems and order management tools allow us to process, manage and
track over 100 million consumer records per month and process millions
of live consumer transactions for ourselves and our clients. We fully
integrate into our clients’ enterprise systems, as well as into a
variety of third-party partners, such as call centers, fulfillment
vendors and equipment suppliers.
TRANZACT has earned a reputation for excellence in designing and
applying technology in a way that combines our exhaustive knowledge of
the customer experience with our unparalleled expertise in working with
the IT departments of many of the nation's leading consumer companies.
This unique combination of marketing and technology expertise
distinguishes us from marketing firms, which typically lack the ability
to implement and manage the entire customer cycle. It also sets us
apart from pure technology firms, which ordinarily fail to address the
front-end marketing aspects of customer acquisition. |
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