Transforming insurance services with innovative, people-centered strategies

We help carriers build stronger, smarter connections with their customers.

Learn how we drive consistent growth for the biggest brands.

Discover the transformative value of our solutions.

Learn about our history and the values that drive us forward.

Are you a customer? Visit our Member Care page.

/ on behalf of

Awards and distinctions from our carrier partners

Longest Standing Partner

4 Star Level Performance on CTM’s

Best Quality

Top Leader Among Product Distribution

Top Production Partner

Premiere Partner

Partner of the Year

Exclusive Partner

Top 2 Distribution Partner

/ quality at scale

TZ Nucleus

Re-imagining direct-to-consumer insurance

We use analytics, data-driven innovations, and proprietary technology solutions to drive clarity for a best in class customer experience.

Together, we empower customers and propel some of the most successful insurance companies to new heights.

Learn More

/ statistically speaking

By the Numbers

93%

Our Customer Satisfaction scores exceed 93%.

3,000

More than 3,000 industry experts in 11 nationwide offices share one vision — peace of mind for the ones we serve.

96%

Over 96% of our reviews are 4 or 5 stars.

93%

Our Customer Satisfaction scores exceed 93%.

3,000

More than 3,000 industry experts in 11 nationwide offices share one vision — peace of mind for the ones we serve.

96%

Over 96% of our reviews are 4 or 5 stars.

/ OUR APPROACH

A direct-to-consumer experience that drives success from start to finish.

Our comprehensive solutions encourage lasting results through marketing, sales, and member care.

Reach

Our strategies deepen reach within targeted audiences.

  • Digital + Traditional Media
  • Halo + Brand Equity
  • Segmentation + Personalization

Growth

Dedicated agents nurture new leads into long-term relationships.

  • LEAD NURTURE CAMPAIGNS
  • DYNAMIC NEED ANALYSIS
  • QUALITY + CUSTOMER-FIRST FOCUS

Loyalty

Consistent and customized customer assistance fosters post-sale loyalty.

  • CUSTOMER RETENTION
  • TARGETED OUTREACH
  • PLAN + BENEFIT UTILIZATION

what they're saying

From our partners

If there’s a way to help people get the coverage they need, Tranzact is probably already doing it…better, faster, and with impressive data to back it up. For over a decade, their partnership with Aetna Medicare has been nothing short of transformative.  Their data-driven superpowers have delivered long-term value and boosted tremendous growth in the external telesales channel. Their consistent commitment to enhancing the member experience, paired with their relentless pursuit of excellence, has also earned them year-over-year recognition."

TRANZACT continues to be the most valuable business partner that Aflac works with in the Direct-to-Consumer space. They have pushed Aflac to venture outside of our comfort zone and pursue business strategies that have driven significant value to our organization.”

TRANZACT is a long-standing, trusted, and valuable partner for us and has been an integral part of our sales growth. We especially appreciate TRANZACT’s willingness to work through challenges as well as celebrate successes."

Your ability to adapt quickly and problem-solve under pressure was truly impressive, and it speaks volumes about the strength of our partnership. I sincerely appreciate the collaboration and dedication TRANZACT brought to the table, especially during this AEP. It made all the difference."

/ what we stand on

BE REAL

Our Be Real values guide everything we do—from how we treat our teammates to how we serve our customers. We're committed to authenticity, integrity, and showing up with purpose every day.

BE AUTHENTIC

Be genuine. Constructively communicate what’s on your mind. Be open to feedback and input.

BE TRUSTWORTHY

Be honest. Have integrity, deliver on your commitments, and know when to say no.

BE DIRECT

Communicate powerfully. Be engaged, straightforward, and factual. Listen and collaborate.

BE PASSIONATE

Care deeply. Strive to perform and love to win.

BE RESPONSIBLE

Own it. Don’t blame others. Take initiative and drive results.

BE FUN

Enjoy your work. Enjoy being here. Be committed and unattached to the company’s success.

BE UNSTOPPABLE

Have edge. Make tough decisions and have a make-it-happen attitude.

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Our investors

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