About us
Our history, culture, and focus on giving back
Our history
TRANZACT got its start in 2003 with a mission to be an established leader in customer acquisition, partner with brands to produce extraordinary results and, most of all, have integrity and respect for our employees, clients, customers, and stakeholders.
In 2010, we founded TZ Insurance Solutions LLC, a TRANZACT licensed agency, and shifted the focus of our direct-to-consumer business model to health and life insurance while bringing licensed sales agents in house.
We expanded internationally to Peru in 2014 to add cross-functional IT development, operations support, and financial analytics to our capabilities. In 2016, we deepened our digital marketing capabilities and committed to driving sales for our carrier partners.
We broadened our customer reach in 2018 with the launch of a Spanish-language marketing and agent initiative. And in 2022, we introduced a Member Experience team to ensure customers have a best-in-class experience after enrollment and into policy renewal.
Today, TRANZACT helps people shop for coverage every year and services hundreds of thousands of active policies as one of the most trusted insurance agencies in the marketplace.
Success driven by culture
Our culture is the foundation of everything we do. It inspires our teams, shapes the way we collaborate, and guides how we show up each day. We believe that when people feel connected, supported, and challenged, they do their best work.
That’s why we invest in both fun and growth — from in-office activities like ping-pong tournaments and team lunches that strengthen camaraderie, to professional development opportunities like mentorship, management trainings, and our Business Specialist Program. These experiences not only build individual skillsets, but also strengthen our collective impact as a company.
BE REAL
Our Be Real values guide everything we do—from how we treat our teammates to how we serve our customers. We're committed to authenticity, integrity, and showing up with purpose every day.
